Monday, August 10, 2009

Some general information

So it has been a while since I posted things like how to place an order and how to get pricing information and how to pay and that kind of stuff.

So here is some of that, first about prices, we don't generally put prices on here because we deal in wood which is a commodity that can change in price quickly. So if we put up a list of prices on here we would just have to be constantly saying "sorry the price of wood has gone up again and those prices are no longer good" So if you would like to know the price of anything on this site simply send us an email at fhlunsford@msn.com and we will be glad to get you that information. When you do this as much specific information is helpful like the style you are interested in and if you want us to paint it stuff like that.

Placing an order is the same thing, just send us an email letting us know what you want. It is great for scheduling if you can let us know where you are, we deliver to a large area and try to schedule things close to each other on the same day to keep the gas costs down. We will let you know when we can deliver and give you a total for your order for your records and ours. How long it takes to get your order to you depends on how busy we are, I'm going to say plan on between two and six weeks.

Last how do you pay us. This part has changed a little. We had a small problem with a large order being placed and then not ever actually being paid for. So we have changed our policy a little, if your order is over $300 we ask that you make a deposit of half, this can either be sent as a check in the mail or we have a paypal account that you can use with a debit or credit card. The rest is due when we deliver and you are happy with your purchase. For orders under $300 payment is due in full on delivery.

If this only makes you have more questions just send us an email at fhlunsford@msn.com or you can always just ask your question in the comment section of the blog.

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